This service is being offered by Cloud & Willis, LLC ("Cloud"). Please read the following terms and conditions of use carefully. By using this service, or permitting any other person or other entity to use this service on your behalf, you acknowledge that you have read these terms and conditions and that you accept and will be bound by the terms thereof, as they may be modified by us from time to time, as posted on this web site. When such a modification is made, we will post a revised version of the terms and conditions on this web site. Changes will be effective when they are posted. We are not required to provide you with notification that any such change has been made. It is your responsibility to review these terms and conditions from time to time to be aware of any such change. Your continued use of the service will indicate your agreement to any such change. We reserve the right to add to, remove, change or terminate access to any of the content or functions of the service without giving specific notice to you. If you do not agree to the terms and conditions, you may not use this service. Access to this service is restricted to authorized users who have accepted these terms and conditions. Access or attempted access by unauthorized individuals may be subject to prosecution. Any use of the service is at the sole risk of the user. Throughout this Terms and Conditions, the words "we," "us," and "our" mean Cloud. The words "you," "your," and "yours" mean all persons responsible for complying with these Terms and Conditions, including the person who is utilizing or permitting any other person to utilize this service.
This online payment processing is designed for single transactions or to setup payment plans. If you desire to discuss alternate arrangements, please contact us at (866) 728-2097 Monday through Friday from 8am to 5pm, Central time to discuss available options.
A fee may apply if you choose to use this service to make a payment online and the fee amount will be displayed as “service fee.” You will not incur a fee if you mail a payment to the address listed in the correspondence you received from Cloud. You can also call us to obtain other payment options.
Automatic Telephone Dialing
By accepting these terms and conditions you agree and expressly consent to being contacted by Cloud through the use of an automatic telephone dialing system to receive autodialed, prerecorded calls and text messages to any applicable wireless telephone number.
Telephone Monitoring and Recording
We may listen to and record your telephone calls with us. By accepting these terms and conditions you agree that we monitor and record telephone conversations whether you or we initiate the telephone call.
Errors and Unauthorized Transactions
Tell us immediately if you believe that an unauthorized transaction has been or may be conducted to or from one of your accounts without your permission. Telephoning is the best way to minimize possible losses. You can:
Cloud & Willis, LLC
201 Beacon Parkway West
Birmingham, Alabama 35209
© 2015 Cloud & Willis, LLC
Cloud & Willis, LLC recognizes the importance of maintaining the privacy and security of your personal information.
Non-public Information means information about you we receive in the due course of collection-related business. Non-public information does not include information that is available from public sources, such as telephone directories or a publicly recorded document.
Affiliate means a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.
Non-affiliated Third Parties means companies that are not an affiliate of ours.
We do not sell or rent your Non-public information. Bank and Payee Information such as bank account, routing number, and payee information is used to process payments on your behalf from your account. This information is not used for any other purpose
We only disclose information to affiliated and non-affiliated third parties as permitted or required by local regulations or state or federal law or regulations, including the federal Fair Debt Collection Practices Act ("FDCPA"). We may share information we collect with third party service providers that provide services to Cloud & Willis, LLC such as letter and mailing services, web hosting and/or other collection-related services. When we share your information with these companies, they are required to limit their use of your information to the particular purpose for which it was shared and they are not allowed to share it with others except to fulfill that limited purpose. We maintain physical, electronic, and procedural security measures to protect your information. You may have other privacy protections under state laws. We reserve the right to amend this privacy notice at any time with or without notice.
In order to make a payment, settlement offer, or payment plan; the following conditions must be true. Please check each box where the condition is true.
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This is an attempt to collect a debt. Any information obtained will be used for that purpose. This is a communication from a debt collector.
Consumers may request orally or in writing details regarding any debt being collected by Cloud & Willis, LLC, including an itemization of the principal balance owed,
including an itemization of all fees, interest, and any other amount charged to the account.